Chapter 5 : ORGANIZATIONAL STRUCTURE THAT SUPPORT STRATEGIC INITIATIVE

ORGANIZATIONAL STRUCTURES that support Strategic Initiatives.

•          Organizational employees must work closely together to develop strategic initiatives that create competitive advantages

•          Ethics and security are two fundamental building blocks that organizations must base their businesses upon

IT ROLES AND RESPONSIBILITIES

•          Recent IT-related strategic position

–      Chief Information Officer (CIO)

–      Chief Technology Officer (CTO)

–      Chief Security Officer (CSO)

–      Chief Privacy Officer (CPO)

–      Chief Knowledge Office (CKO)

1    Chief Information Officer (CIO) – oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives

Broad CIO functions include:

–      Manager : ensuring the delivery of all IT projects, on time and within budget

–      Leader : ensuring the strategic vision of IT is in line with the strategic vision of      

                        the organization

–      Communicator : building and maintaining strong executive relationships.

2.       Chief Technology Officer (CTO) – responsible for ensuring the throughput, speed, accuracy,    

                                                                    availability, and reliability of IT

3.       Chief Security Officer (CSO) – responsible for ensuring the security of IT systems

4.       Chief Privacy Officer (CPO) – responsible for ensuring the ethical and legal use of information 

5.        Chief Knowledge Office CKO) - responsible for collecting, maintaining, and distributing the    

                                                                 organization’s knowledge

Skills pivotal for success in executive IT roles

THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL

•          Business personnel possess expertise in functional are as such as marketing, accounting, and sales  

•          IT personnel have the technological expertise 

•          This typically causes a communications gap between the business personnel and IT personnel

•          Business personnel must seek to increase their understanding of IT

•          IT personnel must seek to increase their understanding of the business

•          It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel

                ETHICS

•         Ethics and security are two fundamental building blocks that organizations must  

           base their businesses on to be successful

 Ethics – the principles and standards that guide our behavior toward other people

•         Privacy is a major ethical issue

Privacy – the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent

•         Issues affected by technology advances

•  One of the main ingredients in trust is privacy 

•  Primary reasons privacy issues lost trust for ebusiness 

Protecting Intellectual Assets

•         Organizational information is intellectual capital - it must be protected 

•         Information secur ity – the protection of information from accidental or intentional misuse by persons inside or outside an organization

•         Ebusiness automatically creates tremendous information security risks for organizations